Important information for visitors and patients
We are only doing urgent blood tests until further notice.
Throughout the pandemic our GPs have succeeded in keeping staff and patients safe from Covid-19, and after 19th July we will continue to ask that when visiting our surgery you wear a face covering, as well as following any other safety measures on the premises. This is not just to protect you, but also other patients, our staff and services who may be more vulnerable.
We would ask patients to understand that this is for their benefit.
It is therefore vital that we continue to protect each other. GP practices, like other healthcare settings, will continue to make infection control measures a priority.
The Covid-19 pandemic is still with us and there continues to be transmission in the community.
- Though we are open for emergencies we are asking our patients to avoid visiting the surgery.
- If possible, please use the phone, email or e-consult to contact the surgery.
- Phlebotomy (blood tests) are now by pre-booked appointment only, please call the surgery to book a blood test.
- Rowlands prescriptions may be collected from the front entrance but for the protection of staff we respectfully ask you to maintain social distancing at all times.
- Sick notes can be requested by phone and we will post them out to you. (Do not visit the surgery)
- Please do not park in the doctors car park, even though it may sometimes appear that there are spaces available. This car park is for the use of doctors and emergency vehicles only.
Due to recent “near miss” accidents involving pedestrians and cars in the doctors car park we no longer allow the drop-off and pick-up of patients for blood tests and suggest that you park on the road outside phlebotomy or in our patient car park.
Key information for ‘Vaccination passports’ 11th May 2021
- Access is via NHS app from May 17th
- Register on NHS app now (guide below)
- Contact 119 if you need a letter for foreign travel
Help us to help you
We are aware that there is an increased wait on the telephones to get through to speak to us and clearly the COVID-19 pandemic continues to affect the practice, however, there are some things that may improve access to the patient.
- Use online services: Please do not telephone for prescriptions as this impacts on the phone lines which in turn impacts on your wait to get through. We are taking paper prescription requests so pop them into the letter box at the practice. Telephone appointments can be booked using the NHS app and by the Systemonline service.
- Register for the NHS app- there is useful information plus will enable you to order medication online. If you have a smart phone or tablet download the app.
Thank you for your co-operation and patience at this challenging time.
Covid-19 Booster Programme
Our Covid-19 Booster Programme has been outsourced and eligible patients will be contacted in due course. Please DO NOT contact the surgery for this as we are unable to book these appointments.
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