Reviews

To write a review or to view our full list, please see our NHS Choices Profile

Please note that we've chosen the last 2 (5 star ratings) to demonstrate on our website. (updated 09/02/2017)


Anonymous gave Woodlands Family Medical Centre a rating of 5 stars

Visited in January 2017.

Posted on 06 January 2017

Outstanding example of clinical excellence

I am very passionate about the NHS and have worked as a professional myself in the NHS for 20 years+ Woodlands family medical centre has never failed to demonstrate clinical excellence, given today's saturated resources this health centre continues to perform to the best of its ability and is continually striving to improve its services. I can honestly say that the GP's in this practice are outstanding. Two doctors both of whom have looked after me through some difficult times are totally dedicated, caring and always go the extra mile to ensure investigations are thorough, effective and efficiently executed. The nursing staff with whom I have had contact do a fantastic job and the administration team always try to do their best . I would recommend woodlands family medical centre to any of my family, friends and colleagues. This health centre is simply the best! and I have nothing but praise for the excellent services they continually provide.


jojaz gave Woodlands Family Medical Centre a rating of 5 stars

Visited in January 2016.

Posted on 29 January 2016

Reception Staff

I have been a patient at this practice for 33years and never had a reason to complain.
The reception staff have always been polite and helpful, it can be frustrating trying to see your own doctor, but I have found that I can book 4 weeks in advance as I need continual care, so I do get to see them.
Yesterday the poor receptionist was trying to answer the phone, listen to me and answer a question from another member of staff. If that had been me I couldn't have coped. Well.done :)

 

by John Burns

I have been going to the Jenner for more than 30 years and have always received excellent treatment. I simply do not recognise the complaints about th

I have been going to the Jenner for more than 30 years and have always received excellent treatment. I simply do not recognise the complaints about the receptionists. They have always treated me politely and respectfully. I suspect some patients take a more confrontational approach, but I always try to treat people in the way I would like them to treat me and it seems to be successful. The receptionists are there to help people and they do a grand job. I have never had to wait more than a couple of days for an appointment and on the rare occasions I have needed an urgent appointment, the staff have always accommodated me, although understandably, not always with my regular doctor.

Visited in , Posted on 04 February 2016

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